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HELP & FAQ
Frequently Asked Questions
Find quick answers to common questions.
Click Start Live Chat to open the Tawk.to chat widget. If support
is available, you can send your question directly to the team.
Keep your transaction reference and payment confirmation ready.
Contact support to discuss the transaction status.
Explain your issue clearly and share a relevant reference number
if necessary. Never send your password, PIN or OTP.
Never share passwords, security PINs or one-time verification
codes in chat. Only provide information needed to explain your issue.
Response time depends on agent availability and the complexity
of your question. You may leave a message if the team is offline.
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